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Our Legal Terms, Your Account Rights

Sport411 operates where state law permits — access, eligibility, and account use are all governed by the rules of your jurisdiction. These terms set out what we expect from you and what you can expect from us when you open and use your account.

State-by-state eligibilityAccount terms apply at sign-upUS-based legal jurisdictionPayPal, Venmo, Play+ governed by these terms
sport411 Our Legal Terms, Your Account Rights
LEGAL CONTACT PATHS

Reach Us for Policy Questions

Live Chat For account-specific legal questions — terms clarification, account holds, or policy disputes — start a live chat session directly from your account dashboard on mobile or desktop.
Email Support Send detailed policy inquiries, data access requests, or account-closure requests to our support email. Include your account username and the specific policy area you're asking about.
Account Help Center Our help center contains the current version of all active policies, including the terms that govern PayPal, Venmo, and Play+ transactions linked to your sport411 account.
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account

Your personal information and account activity are handled under our data policy, which covers what we collect, how long we keep it, and who can access it. We do not sell your personal data to third-party marketers.

Data Retention

We keep account records for the period required by applicable state law and our payment processors — including PayPal and Venmo transaction logs — then delete or anonymize them on schedule.

Cookie Policy

We use session cookies to maintain your login and device continuity across mobile and desktop. You can manage non-essential cookies through your browser settings at any time.

Account Security

Login is protected by two-factor authentication via SMS or email OTP. If you suspect unauthorized access, contact live chat immediately — we can lock the account within minutes.

Request a Change

To update, correct, or request deletion of your personal data, submit a written request through account support email. We aim to respond within the timeframe required by your state's applicable privacy law.

Legal Policy Questions, Answered Directly

These are the questions we hear most often about account rights, data use, and how our terms work in practice.

Availability depends on your state's current laws governing online sports betting and gaming. Check your state's gaming authority for current rules before creating an account.

Deposits and withdrawals via PayPal or Venmo are governed by both sport411's account terms and each provider's own user agreement. Both sets of terms apply simultaneously when a transaction is processed.

Yes. Submit a data access request through our support email with your account username. We respond according to the timeline required by applicable state privacy law.

If your state restricts or prohibits access after you've opened an account, we'll notify you and follow the legal requirements for handling any remaining account balance before closing access.

Submit an account-closure request via email support. Any pending Play+ or Venmo withdrawals will be processed before the account is permanently closed, per our payment terms.

Start with live chat for urgent holds or suspensions. For formal disputes about a policy decision, follow up via email so we have a written record of your concern and our response.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.