Reference

How sport411 Handles Your Personal Information

This privacy policy tells you exactly what data sport411 collects when you open an account, place a bet, or connect a payment method like PayPal, Venmo, or Play+.

Account data stays encryptedPayPal & Venmo info handled separatelyYou can request your data anytimeNo third-party ad sellingState law access applies
sport411 How sport411 Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

Data security at sport411 runs across four areas: encryption at rest and in transit, strict retention schedules, access controls on who inside our team can view your records, and a clear process for you to exercise your privacy rights at any time.

Encryption in Transit

All data moving between your device and our servers — including PayPal and Venmo payment flows — travels over TLS-encrypted connections. Your session token is never exposed in plain text.

Retention Schedule

We keep your account data only as long as your account is open, plus the retention window required by applicable state law. After that window closes, records are deleted or anonymized.

Access Controls

Only authorized personnel with a documented business reason can view your personal records. Audit logs track every internal access so nothing goes unrecorded.

Your Rights and Requests

You can ask us to access, correct, or delete your data at any time through live chat, email, or the Privacy & Security section inside your account. We confirm every request in writing.

PRIVACY CONTACT OPTIONS

How to Reach Us About Your Data

Questions about your personal data, a correction request, or a deletion inquiry? Our support team handles privacy requests directly. Reach out through any of the channels below and we'll confirm receipt within one business day.

Live Chat Start a chat from your account dashboard. Describe your data request and an agent will open a ticket, confirm your identity, and follow up with next steps.
Email Support Send your privacy request to our support email. Include your registered email address so we can match it to your account record and respond promptly.
Account Settings Inside your account, under Privacy & Security, you can download a copy of your stored data, update your contact preferences, or submit a deletion request directly.

Common Questions About Your Privacy on sport411

Here are the questions we hear most often about how your data is handled — straight answers, no runaround.

We collect your name, email address, date of birth, and the payment details you enter — such as your PayPal address, Venmo handle, or Play+ card number — along with device and session data for security purposes.

No. We do not sell your personal information to advertisers. We share data only with payment processors like PayPal and Venmo, fraud-prevention services, and where required by applicable state law.

Log into your account, go to Privacy & Security in settings, and submit a data access request. You can also send the request via live chat or email; we confirm receipt within one business day.

Yes. Submit a deletion request through your account settings or contact support directly. We will remove your personal data after verifying your identity and completing any legally required retention period.

When you connect PayPal or Venmo, we store only a secure reference token — not your full login credentials or financial account number. Payment flows run over encrypted TLS connections at all times.

We use session cookies to keep you logged in and track your in-app preferences. You can adjust or block cookies through your browser settings at any time without losing your account access.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.